Neil: It’s not HP’s fault – HP rocks!

Neil, you have problems with your HP laptop. But this is not HP’s fault. The laptop you bought has been designed for use with windows only, like all (?) other HP laptops for home users. Most (all?) HPs Business products are fully Linux compatible and come with pre-installed FreeDOS.

A few months ago, I bought an HP Compaq 6720s (GR 644ET), installed Ubuntu 7.10 64-bit on it, and everything worked out of the box (except eth0, due to problems in Ubuntu’s kernel). I have absolutely no problems with my laptop, even the built-in card reader works out of the box.

BTW, HP has sponsored several Developer machines (including Gluck) and was one of the sponsors of the debconf7.

Maybe the following page at the Ubuntu wiki helps you with your laptop:

The next time you buy an HP laptop, buy one of their business laptops and make sure that a version with pre-installed FreeDOS is available.


10 thoughts on “Neil: It’s not HP’s fault – HP rocks!

  1. “designed for use with windows only, like all other laptops for home user”

    As I’m sure you know, Dell sells home user-oriented laptops designed for Ubuntu!

    I meant HP laptops only, sorry for the confusion – juliank

  2. yep, like nx6125 that has suse certfied status long before critical kernel bug was fixed. Bug was cousing machine to overheat.

    So never trust a laptop is supported. Check very carefuly

  3. «But this is not HP’s fault. The laptop you bought has been designed for use with windows only, like all (?) other HP laptops for home users.»

    This is utterly false. It is a normal computer, and the only thing preventing GNU/Linux from working properly on it is HP’s fault for being such a good citizen of Microsoft Country, duly paying Microsoft Tax, and passing it’s levvy to end-users.

    Please don’t repeat such Microsoft propaganda, there are no “windows only” laptops, Windows isn’t even a dedicated architecture without any public information, it’s merely an operating system running on a standard architecture where GNU/Linux also runs.

  4. I hate Microsoft and the fact that HP’s home user laptops don’t work with Linux, but HP supports the Debian project and provides Linux compatible Laptops. The problem is not HP, but Nvidia and Broadcom, they do not open their drivers. HP is Linux friendly, these companies not really. These laptops are designed for people needing advanced graphics and the only way to get them is to use Nvidia or AMD chipsets. It may also be the case that his laptop uses a Nvidia nForce chipset on the mainboard, but I don’t know the details.

  5. Honestly to me it is a rarity that HP and Linux aren’t getting along. I purchased my Compaq laptop because I had tested Kubuntu on it and it worked flawlessly. I have taken in LiveCDs to test out laptops at the local Best Buy, and even a buddy of mine who is a local manager at one even stocks LiveCDs so people can rest assure their new laptop will work with Linux. All of the HP laptops at the local Best Buy works with the LiveCD with just a little tweaking for wifi typically. Laptops that did show problems when testing them at Best Buy were Gateway and Toshiba laptops. The Gateways seemed to enjoy overheating and random lock ups while the Toshibas didn’t play nicely with the alsa sound driver support (typically Intel HDA rev3 drivers).

    This just goes to show how wise it is to read up on Linux reviews of a laptop you are looking for, checking out the Ubuntu wiki for laptop support, and even taking a LiveCD to a local shop and testing it. I really haven’t run into problems with local shops letting me test a LiveCD, and if a floor employee does have issues, I simply request a manager and explain it to him/her and at that time I am usually granted access.

  6. I am 100% with Julian on this one, this is a classic case of caveat emptor is it not!?

    I find it absurd that people expect a platform (GNU/Linux) that still, according to most surveys, commands less than a few percent of the desktop market, to be fully supported by manufacturers (who pre-install Windows no-less!).

    Moreover, its my understanding that laptops are generally the most problematic when it comes to installing Linux based distro’s. Isn’t this because allot of the gear that goes into laptops is often not generic hardware, but rather laptop specific?

    If i am going to spend my hard earned money, i want to know that i am going to get something that will meet my needs. Neil should have put in a little bit of effort;

    30 minutes of reading probably would have avoided this situation.

  7. Just because one model doesn’t work perfectly with linux, that doesn’t mean HP is linux unfriendly.

    HP are a business, and as such, they need to make money. To make money, they need to sell a product that adheres to their users’ requirements. This will often include some configurations that are a little linux-unfriendly.

    As previously mentioned, the business range are built with cross-platform in mind. The consumer models are not, as “your average consumer” just runs whatever comes installed.

    My 6720s is perfect, and I am delighted with it.

  8. If eth0 isn’t working you should update bios. Its simply downloading 1,5MB big iso, burn it and than boot in to it.

    I bougt hp compaq on 18. january and I couldn’t be more pleased with my choice.

  9. “Just because one model doesn’t work perfectly with linux, that doesn’t mean HP is linux unfriendly.”

    Thank you! I have had the least amount of problem installing Linux on HP computers period. As someone posted above there are other pieces of hardware inside the HP laptop that are non-HP and need to play nice. I.E. – the wireless adapter, audio, graphics card, etc…

    Definitely try different available BIOS versions if needed.

    Best regards,


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